Oh hi! Thanks for dropping in π
Iβm Josh ~ a product designer with 10+ years experience facilitating the journey from vision to strategy to lovable product.
Iβve had the good fortune of working with great folks building products that people can trust. I care deeply about digital security and privacy β a great area to exercise my compulsion to solve meaningful problems, and simplify the complex.
Iβm also a bread baker and amateur contractor (my house only) building a nature filled life in the woods of New York's beautiful Hudson Valley.
1Password
2020 β Present
Senior β Staff Product Designer
Making the secure thing the easy thing π
Currently
Iβm helping chart 1Passwordβs evolution from a simple password manager to a standalone Identity & Access Management solution for businesses.
Or in human wordsβ¦ Iβm leading design on a new product that will let employees easily access the apps they need to do their job in a way to keeps company info safe & secure.
Really big case study
Defining a vision and leading execution on a strategy to improve new 1Password userβs experience
2022-2024
How I used user journeys and aha moments to help 1Password become a product more people can easily adopt.
Password required
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Password required γ°οΈ
Turo
2014 β 2020
Intern β Product Designer β Senior Product Designer
Creating delightful rental experiences for the worldβs largest person to person car rental marketplace π
Case study
Building trust by coaching new hosts on how to take great car photos.
π Shipped November 2019
π± iOS, Android, and Web
Poor quality photos were hurting growth in smaller markets. We shipped a guided camera experience to help hosts choose and execute the right shots. We reduced low quality photos, and helped boost checkout conversion.
Case study
Improving marketplace safety by adding positive friction.
π Shipped October 2018ο»Ώ
π± iOS, Android, and Web
Maryland passed a law requiring quick action to collect new info from hosts. My team went above and beyond the mandate by bringing the practice to our entire US marketplace. We gained better fraud fighting tools and deterred low quality hosts at no cost to revenue.
Case study
Allowing hosts to list & earn anywhere by providing alternative address entry methods.
π Shipped March 2018
π± iOS, Android, and Web
New hosts, mostly international, were being blocked by address recognition issues. My team shipped a map based remediation tool. We eliminated complaints about the issue, and boosted international revenue by 25%+.
Iβm based in New Yorkβs Hudson Valley, about 2 hours up the Hudson River from NYC. I share a home with my wife and our three cats: Walter, Llewelyn, and Earl (good hearted criminals).
I spend my time free time playing with sourdough (bread, pizza, pretzels etc) or wood (furniture, home projects etc). I get outside as much as possible too.
My perfect day starts with a bowl of greek yogurt and granola, and an early morning hike in the nearby Catskill Mountains.