Oh hi! Thanks for dropping in 👋
I’m Josh ~ a product designer with 10+ years experience facilitating the journey from vision to strategy to lovable product.
I’ve had the good fortune of working with great folks building products that people can trust. I care deeply about digital security and privacy – a great area to exercise my compulsion to solve meaningful problems, and simplify the complex.
I’m also a bread baker and amateur contractor (my house only) building a nature filled life in the woods of New York's beautiful Hudson Valley.
1Password
2020 – Present
Staff Product Designer
Making the secure thing the easy thing 🔒
Currently
I’m helping chart 1Password’s evolution from a simple password manager to a standalone Identity & Access Management solution for businesses.
Or in human words… I’m leading design on a new product that will let employees easily access the apps they need to do their job in a way to keeps company info safe & secure.
Really big case study
Defining a vision and leading execution of a strategy to improve 1Password’s new user experience
2022-2024
How I used user journeys and aha moments to help 1Password become a product anyone can easily get started with.
Password required
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Password required 〰️
Turo
2014 – 2020
Intern → Product Designer → Senior Product Designer
Creating delightful rental experiences for the world’s largest person to person car rental marketplace 🚗
Case study
Building trust by coaching new hosts on how to take great car photos.
🚀 Shipped November 2019
📱 iOS, Android, and Web
Poor quality photos were hurting growth in smaller markets. We shipped a guided camera experience to help hosts choose and execute the right shots. We reduced low quality photos, and helped boost checkout conversion.
Case study
Improving marketplace safety by adding positive friction.
🚀 Shipped October 2018
📱 iOS, Android, and Web
Maryland passed a law requiring quick action to collect new info from hosts. My team went above and beyond the mandate by bringing the practice to our entire US marketplace. We gained better fraud fighting tools and deterred low quality hosts at no cost to revenue.
Case study
Allowing hosts to list & earn anywhere by providing alternative address entry methods.
🚀 Shipped March 2018
📱 iOS, Android, and Web
New hosts, mostly international, were being blocked by address recognition issues. My team shipped a map based remediation tool. We eliminated complaints about the issue, and boosted international revenue by 25%+.
I’m based in New York’s Hudson Valley, about 2 hours up the Hudson River from NYC. I share a home with my wife and our three cats: Walter, Llewelyn, and Earl (good hearted criminals).
I spend my time free time playing with sourdough (bread, pizza, pretzels etc) or wood (furniture, home projects etc). I get outside as much as possible too.
My perfect day starts with a bowl of greek yogurt and granola, and an early morning hike in the nearby Catskill Mountains.